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EU regulations on consumer online dispute resolution

EU Regulations on Consumer Online Dispute Resolution

With effect from 15th February 2015 EU Regulations on Consumer Online Dispute Resolution (ODR) allow consumers who bought our services online to submit their complaint via an online complaint portal.

We are required under the regulations to provide our clients the following information:-

  1. Link to the ODR platform – please follow the following link for further information 
    http://ec.europa.eu/consumers/odr
  2. Our contact email address in case of a complaint under the ODR regulation – please email Shireen Mirzai at enquiries@jpclaw.co.uk

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